Return & Exchange Policy – Vishlist.in

At Vishlist, we are committed to delivering high-quality products and excellent customer service. Please review our exchange policy before making a purchase.

Exchange Policy

We do not accept returns, but we do offer exchanges under the following conditions:

• Exchange requests must be made within 3 days of delivery.
• The product must be unused, unwashed, and returned in its original packaging with tags intact.
• We offer two exchange options:
  • Pickup by Us – A pickup service is available at an additional charge based on the number of items you wish to exchange.
  • Self-Shipping – You can also choose to ship the item back to us at your own expense.
• If the exchange is due to an error on our part (such as receiving a wrong or damaged item), we will arrange a free pickup and exchange.
• Made-to-order items, such as the Modi Jacket, are not eligible for exchange or return.
• Instead of directly shipping the exchanged product, we will issue a gift card of equal value to the item being exchanged. This gift card can be used to repurchase your desired product from our website.
• Gift cards are valid for 6 months from the date of issue.
• Exchanges are subject to product availability. If your desired item is out of stock, you may choose another product from our website using the issued gift card.

Important Notes

• If you choose to ship the item yourself, the exchange process will begin only after we receive the product at our warehouse.
• If you receive a damaged or defective product, you must notify us within 3 hours of delivery and provide a photograph of the issue via email/ whatsapp. Failure to do so may result in the exchange request being declined.

Refund Policy

We do not offer refunds. Exchanges are available only under the conditions mentioned above.

For any queries, feel free to contact us at help@vishlist.in.

Thank you for shopping with Vishlist!